Rights Compass

Scenario Navigator

My account was banned by a platform

Step-by-step legal guidance hasn't been verified in Čeština yet, so it's shown in English below. The interface is in Čeština.

  1. Did the platform give you a notice explaining the decision (a "statement of reasons")?

    No — my account or content just disappeared

A silent ban is itself a violation: under Article 17 DSA the platform must give you a statement of reasons for any removal, demotion, suspension or demonetisation — the facts, the ground, whether it was automated, and how to appeal.

Use the internal complaint channel (free, open at least six months — Art. 20) and demand the statement of reasons explicitly. If the platform stays silent, complain to your national Digital Services Coordinator (Art. 53). You can check any notice you do receive with this portal's ban notice checker.

Primary sources

What you can do next

Appeal inside the platform first — the internal complaint system is free, cannot be wholly automated, and stays open for at least six months (DSA Art. 20).

This is legal information, not legal advice. For your specific case, contact your national Data Protection Authority, labour inspectorate, a trade union or a free legal clinic.