A company won't delete my data
Step-by-step legal guidance hasn't been verified in Čeština yet, so it's shown in English below. The interface is in Čeština.
Have you already formally asked the company to delete your data?
Yes, I askedDid they respond within one month?
No response, or a flat refusal with no reason
The company had one month to respond (Art. 12(3)), and any refusal must state its reasons and tell you about your right to complain (Art. 12(4)). Silence, or a refusal with no reasons, is itself a compliance failure — you don't have to argue with them further.
You can lodge a complaint with your national Data Protection Authority: free of charge, no lawyer needed, in the country where you live or work (Art. 77). The generator below drafts the complaint; attach a copy of your original request if you have one.
Primary sources
- GDPR Art. 17 · CELEX 32016R0679 ↗Right to erasure ("right to be forgotten")
- GDPR Art. 12 · CELEX 32016R0679 ↗Response obligations and deadlines
What you can do next
This is legal information, not legal advice. For your specific case, contact your national Data Protection Authority, labour inspectorate, a trade union or a free legal clinic.