Marketing emails won't stop

Step-by-step legal guidance hasn't been verified in Hrvatski yet, so it's shown in English below. The interface is in Hrvatski.

Have you already told the company to stop marketing to you (objected or unsubscribed)?
Yes — and it keeps coming

Once you have objected, continuing to send you marketing is a straightforward violation — Article 21(3) says your data "shall no longer be processed" for direct marketing, full stop.

Keep the messages you received after your objection as evidence, note the date you objected, and complain to your national Data Protection Authority (Art. 77). This is one of the easiest complaints for a DPA to act on.

Primary sources

GDPR Art. 21 · CELEX 32016R0679 ↗Right to object
GDPR Art. 12 · CELEX 32016R0679 ↗Response obligations and deadlines

What you can do next

Lodge a complaint with your national Data Protection Authority — free of charge, in the country where you live or work (GDPR Art. 77).

This is legal information, not legal advice. For your specific case, contact your national Data Protection Authority, labour inspectorate, a trade union or a free legal clinic.