My account was banned by a platform

Step-by-step legal guidance hasn't been verified in Malti yet, so it's shown in English below. The interface is in Malti.

Did the platform give you a notice explaining the decision (a "statement of reasons")?
Yes, I got a notice
What's the problem with the decision?
The notice doesn't actually explain anything

Article 17(3) sets exactly what a valid notice must contain: the restriction applied, the facts, whether it was automated, the legal or contractual ground, and your appeal options. "You violated our community guidelines" with no specific clause does not meet that bar — check your notice against the ban notice checker on this portal.

File an internal complaint (Art. 20) pointing out precisely which Article 17(3) elements are missing. If the platform doesn't fix it, that incomplete notice is concrete material for a complaint to your Digital Services Coordinator (Art. 53).

Primary sources

GDPR Art. 17 · CELEX 32022R2065 ↗Statement of reasons for moderation decisions
GDPR Art. 20 · CELEX 32022R2065 ↗Free internal appeal

What you can do next

Lodge a complaint with the Digital Services Coordinator of the member state where you are located (DSA Art. 53) — free of charge.

This is legal information, not legal advice. For your specific case, contact your national Data Protection Authority, labour inspectorate, a trade union or a free legal clinic.