My account was banned by a platform
De stapsgewijze juridische uitleg is nog niet geverifieerd in het Nederlands, en wordt hieronder daarom in het Engels getoond. De interface is in het Nederlands.
Did the platform give you a notice explaining the decision (a "statement of reasons")?
Yes, I got a noticeWhat's the problem with the decision?
The decision is wrong — I want to appeal
Appeal inside the platform first: the internal complaint system is free, stays open for at least six months, cannot be wholly automated, and an unjustified decision must be reversed (Art. 20).
If the internal appeal fails, you can take the dispute to a certified out-of-court settlement body in your country (Art. 21) — free or near-free for you. Honest limit: its decision does not bind the platform, and going to court always remains open. A complaint to your Digital Services Coordinator (Art. 53) is available in parallel.
Primaire bronnen
- GDPR Art. 20 · CELEX 32022R2065 ↗Free internal appeal
- GDPR Art. 21 · CELEX 32022R2065 ↗Out-of-court dispute settlement
Wat u nu kunt doen
Escalate to a certified out-of-court dispute settlement body in your country (DSA Art. 21) — free or near-free for you; its decision is not binding, and going to court always remains open.
Dit is juridische informatie, geen juridisch advies. Neem voor uw specifieke geval contact op met uw nationale gegevensbeschermingsautoriteit, de arbeidsinspectie, een vakbond of een gratis rechtswinkel.