Rights Compass

Scenariowijzer

A company won't delete my data

De stapsgewijze juridische uitleg is nog niet geverifieerd in het Nederlands, en wordt hieronder daarom in het Engels getoond. De interface is in het Nederlands.

  1. Have you already formally asked the company to delete your data?

    Yes, I asked
  2. Did they respond within one month?

    They refused, citing a legal exception

Article 17(3) lists when a refusal can be lawful: freedom of expression and information; a legal obligation to keep the data (e.g. tax or accounting rules); public-interest tasks; public health; archiving, research or statistics; and establishing, exercising or defending legal claims.

Compare the company's stated reason against that list. If it clearly doesn't fit any of these, you can complain to your Data Protection Authority. If you're not sure whether the exception genuinely applies to your case, that is exactly the question for your DPA or a lawyer — this portal won't guess it for you.

Primaire bronnen

Wat u nu kunt doen

Lodge a complaint with your national Data Protection Authority — free of charge, in the country where you live or work (GDPR Art. 77).

Dit is juridische informatie, geen juridisch advies. Neem voor uw specifieke geval contact op met uw nationale gegevensbeschermingsautoriteit, de arbeidsinspectie, een vakbond of een gratis rechtswinkel.