My account was banned by a platform
Step-by-step legal guidance hasn't been verified in Română yet, so it's shown in English below. The interface is in Română.
Did the platform give you a notice explaining the decision (a "statement of reasons")?
Yes, I got a noticeWhat's the problem with the decision?
The decision is wrong — I want to appeal
Appeal inside the platform first: the internal complaint system is free, stays open for at least six months, cannot be wholly automated, and an unjustified decision must be reversed (Art. 20).
If the internal appeal fails, you can take the dispute to a certified out-of-court settlement body in your country (Art. 21) — free or near-free for you. Honest limit: its decision does not bind the platform, and going to court always remains open. A complaint to your Digital Services Coordinator (Art. 53) is available in parallel.
Primary sources
- GDPR Art. 20 · CELEX 32022R2065 ↗Free internal appeal
- GDPR Art. 21 · CELEX 32022R2065 ↗Out-of-court dispute settlement
What you can do next
Escalate to a certified out-of-court dispute settlement body in your country (DSA Art. 21) — free or near-free for you; its decision is not binding, and going to court always remains open.
This is legal information, not legal advice. For your specific case, contact your national Data Protection Authority, labour inspectorate, a trade union or a free legal clinic.