Rights Compass

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My account was banned by a platform

La orientación jurídica paso a paso aún no se ha verificado en Español, por lo que se muestra en inglés más abajo. La interfaz está en Español.

  1. Did the platform give you a notice explaining the decision (a "statement of reasons")?

    Yes, I got a notice
  2. What's the problem with the decision?

    The notice doesn't actually explain anything

Article 17(3) sets exactly what a valid notice must contain: the restriction applied, the facts, whether it was automated, the legal or contractual ground, and your appeal options. "You violated our community guidelines" with no specific clause does not meet that bar — check your notice against the ban notice checker on this portal.

File an internal complaint (Art. 20) pointing out precisely which Article 17(3) elements are missing. If the platform doesn't fix it, that incomplete notice is concrete material for a complaint to your Digital Services Coordinator (Art. 53).

Fuentes primarias

Qué puedes hacer a continuación

Lodge a complaint with the Digital Services Coordinator of the member state where you are located (DSA Art. 53) — free of charge.

Esto es información jurídica, no asesoramiento jurídico. Para tu caso concreto, contacta con tu autoridad nacional de protección de datos, la inspección de trabajo, un sindicato o una clínica jurídica gratuita.