A company won't delete my data
La orientación jurídica paso a paso aún no se ha verificado en Español, por lo que se muestra en inglés más abajo. La interfaz está en Español.
Have you already formally asked the company to delete your data?
Yes, I askedDid they respond within one month?
No response, or a flat refusal with no reason
The company had one month to respond (Art. 12(3)), and any refusal must state its reasons and tell you about your right to complain (Art. 12(4)). Silence, or a refusal with no reasons, is itself a compliance failure — you don't have to argue with them further.
You can lodge a complaint with your national Data Protection Authority: free of charge, no lawyer needed, in the country where you live or work (Art. 77). The generator below drafts the complaint; attach a copy of your original request if you have one.
Fuentes primarias
- GDPR Art. 17 · CELEX 32016R0679 ↗Right to erasure ("right to be forgotten")
- GDPR Art. 12 · CELEX 32016R0679 ↗Response obligations and deadlines
Qué puedes hacer a continuación
Esto es información jurídica, no asesoramiento jurídico. Para tu caso concreto, contacta con tu autoridad nacional de protección de datos, la inspección de trabajo, un sindicato o una clínica jurídica gratuita.