My account was banned by a platform
Les explications juridiques pas à pas n'ont pas encore été vérifiées en Français ; elles sont donc affichées en anglais ci-dessous. L'interface est en Français.
Did the platform give you a notice explaining the decision (a "statement of reasons")?
Yes, I got a noticeWhat's the problem with the decision?
The decision is wrong — I want to appeal
Appeal inside the platform first: the internal complaint system is free, stays open for at least six months, cannot be wholly automated, and an unjustified decision must be reversed (Art. 20).
If the internal appeal fails, you can take the dispute to a certified out-of-court settlement body in your country (Art. 21) — free or near-free for you. Honest limit: its decision does not bind the platform, and going to court always remains open. A complaint to your Digital Services Coordinator (Art. 53) is available in parallel.
Sources primaires
- GDPR Art. 20 · CELEX 32022R2065 ↗Free internal appeal
- GDPR Art. 21 · CELEX 32022R2065 ↗Out-of-court dispute settlement
Ce que vous pouvez faire ensuite
Escalate to a certified out-of-court dispute settlement body in your country (DSA Art. 21) — free or near-free for you; its decision is not binding, and going to court always remains open.
Ceci est une information juridique, pas un conseil juridique. Pour votre cas précis, contactez votre autorité nationale de protection des données, l'inspection du travail, un syndicat ou une consultation juridique gratuite.