My account was banned by a platform

Les explications juridiques pas à pas n'ont pas encore été vérifiées en Français ; elles sont donc affichées en anglais ci-dessous. L'interface est en Français.

Did the platform give you a notice explaining the decision (a "statement of reasons")?
Yes, I got a notice
What's the problem with the decision?
The notice doesn't actually explain anything

Article 17(3) sets exactly what a valid notice must contain: the restriction applied, the facts, whether it was automated, the legal or contractual ground, and your appeal options. "You violated our community guidelines" with no specific clause does not meet that bar — check your notice against the ban notice checker on this portal.

File an internal complaint (Art. 20) pointing out precisely which Article 17(3) elements are missing. If the platform doesn't fix it, that incomplete notice is concrete material for a complaint to your Digital Services Coordinator (Art. 53).

Sources primaires

GDPR Art. 17 · CELEX 32022R2065 ↗Statement of reasons for moderation decisions
GDPR Art. 20 · CELEX 32022R2065 ↗Free internal appeal

Ce que vous pouvez faire ensuite

Lodge a complaint with the Digital Services Coordinator of the member state where you are located (DSA Art. 53) — free of charge.

Ceci est une information juridique, pas un conseil juridique. Pour votre cas précis, contactez votre autorité nationale de protection des données, l'inspection du travail, un syndicat ou une consultation juridique gratuite.