Rights Compass

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A company won't delete my data

Les explications juridiques pas à pas n'ont pas encore été vérifiées en Français ; elles sont donc affichées en anglais ci-dessous. L'interface est en Français.

  1. Have you already formally asked the company to delete your data?

    Yes, I asked

  2. Did they respond within one month?

    They refused, citing a legal exception

Article 17(3) lists when a refusal can be lawful: freedom of expression and information; a legal obligation to keep the data (e.g. tax or accounting rules); public-interest tasks; public health; archiving, research or statistics; and establishing, exercising or defending legal claims.

Compare the company's stated reason against that list. If it clearly doesn't fit any of these, you can complain to your Data Protection Authority. If you're not sure whether the exception genuinely applies to your case, that is exactly the question for your DPA or a lawyer — this portal won't guess it for you.

Sources primaires

Ce que vous pouvez faire ensuite

Lodge a complaint with your national Data Protection Authority — free of charge, in the country where you live or work (GDPR Art. 77).

Ceci est une information juridique, pas un conseil juridique. Pour votre cas précis, contactez votre autorité nationale de protection des données, l'inspection du travail, un syndicat ou une consultation juridique gratuite.