A company won't delete my data

La guida legale passo passo non è ancora stata verificata in Italiano, quindi è mostrata in inglese qui sotto. L'interfaccia è in Italiano.

Have you already formally asked the company to delete your data?
Yes, I asked
Did they respond within one month?
They refused, citing a legal exception

Article 17(3) lists when a refusal can be lawful: freedom of expression and information; a legal obligation to keep the data (e.g. tax or accounting rules); public-interest tasks; public health; archiving, research or statistics; and establishing, exercising or defending legal claims.

Compare the company's stated reason against that list. If it clearly doesn't fit any of these, you can complain to your Data Protection Authority. If you're not sure whether the exception genuinely applies to your case, that is exactly the question for your DPA or a lawyer — this portal won't guess it for you.

Fonti primarie

GDPR Art. 17(3) · CELEX 32016R0679 ↗Exceptions to erasure

Cosa puoi fare ora

Lodge a complaint with your national Data Protection Authority — free of charge, in the country where you live or work (GDPR Art. 77).

Questa è un'informazione giuridica, non una consulenza legale. Per il tuo caso specifico, contatta la tua autorità nazionale di protezione dei dati, l'ispettorato del lavoro, un sindacato o uno sportello legale gratuito.